MixAssist Plugin FAQ

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What sample rates and bit depths can I use with MixAssist?

You can use MixAssist at sampling rates of 44.1, 47.952, 48, and 48.048 kHz, and at either 24 or 32-bit float bit depth. 

I made purchase from my smartphone. How do I download my license?

While this plugin may be purchased from a smartphone, the plugin must be downloaded from the online store to a computer or SD card in a computer, in order for the plugin to be installed onto the MixPre. If purchased from a phone, you will need to return to the online store from a computer to get your download file. Simply go to store.sounddevices.com/device-features/, reenter your serial number, and click Look-up.

The store will:

  • Verify purchase
  • Bypass Shopping Cart screens
  • Show that the plugin has already been acquired for the device with that serial number
  • Provide the download link for the plugin

Then, you can download the LIC file to an SD card, insert it in your MixPre, and activate it.